Patient Engagement Call Center &

Outsourced Care Coaches

We provide a full-service medical call center that can help you with Remote Patient Monitoring (RPM) treatment management services which will qualify you to bill for CPT Codes 99457 and 99458. They can also help you with chronic care management services which can be billed via CPT codes 99490, G2058, and Transition Management Codes.

Healthmote Outsourced Care Coaches

Patient

Onboarding

We provide end-to-end service when it comes to onboarding patients and making sure they understand how to use the service. We believe in being flexible and understand the office workflow to integrate with it rather than force something on the staff

Patient

Onboarding

We provide end to end service when it comes to onboarding patients and making sure they understand how to use the service. We believe in being flexible and understand the office workflow to integrate with it rather than force something on the staff

Patient

Selection

Our support staff is trained in medical billing and coding so they can help you select patients who are a good fit for the program. They can run reports from your Electronic Medical Records (EMR) software and identify patients who have the required diagnosis (Dx) codes and appropriate insurance coverage verification. This will help providers make an educated decision on patient selection as well as provide clarity to patients.

There are 2 ways we can onboard patients and both can be done. It is not either / or:

Ship Devices to the Practice

Ship Devices to the Practice

We can ship devices to the practice so the staff can hand those out to the patient as well as train them on using the devices. Since the devices are very easy to use, they can do it very quickly and patients love the additional time that is spent with them.

Drop Ship to the Patient’s Home

Drop Ship to the Patient’s Home

We ship directly to the patient. Providers can talk to the patient and take their consent before we ship them the device. The shipment is tracked and once the patient receives the devices, our staff will call them and train them on how to use them.

New Remote Patient Monitoring CMS Codes.

Did you know, Medicare and many commercial insurances pay for Remote Patient Monitoring starting 2019?

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APPOINTMENT

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